Terms and Conditions for Outmail

Effective Date: 05 October 2025

Welcome to Outmail (“Outmail,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://outmail.in and services, including email outreach automation, campaign management, and related features (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

1. Eligibility

• You must be at least 18 years old to use Outmail.
  
  

• By using our Services, you represent that you are legally able to enter into binding contracts.
  
  

• Outmail is currently intended for Indian customers only.
  
  

2. Account Registration and Security

• You must create an account to use our Services.
  
  

• You agree to provide accurate and complete information when creating your account.
  
  

• You are responsible for maintaining the confidentiality of your login credentials (JWT tokens, passwords) and are liable for all activities under your account.
  
  

• You must notify us immediately of any unauthorized use of your account.
  
  

3. Use of Services

• Outmail provides tools to help users send personalized email outreach campaigns via Gmail API.
  
  

• You agree to comply with Google API Services User Data Policy, including the Limited Use requirements.
  
  

• You must not:
  
  

  • Use our Services to send spam, abusive, or unlawful content.
    
    

  • Misuse Gmail integration or violate Gmail sending limits.
    
    

  • Upload malicious code, viruses, or harmful attachments.
    
    

• We may suspend or terminate accounts that engage in abuse or violate these Terms.
  
  

4. User Content and Data

• You retain ownership of your uploaded data (resumes, templates, contact lists).
  
  

• By using our Services, you grant Outmail a limited license to process and send emails on your behalf as part of campaigns.
  
  

• We do not sell or share your uploaded data with third parties.
  
  

• CSV contact files are processed only for campaign execution and are deleted once the campaign ends.
  
  

5. Paid Services and Billing

• Some features of Outmail are provided on a subscription basis.
  
  

• Payments are processed securely via Stripe. Outmail does not store credit card details.
  
  

• You agree to pay all applicable subscription fees as described at the time of purchase.
  
  

• Subscriptions automatically renew unless canceled before the renewal date.
  
  

• No refunds are provided for partial subscription periods, except where required by law.
  
  

6. Data Security and Privacy

• Your use of our Services is subject to our Privacy Policy.
  
  

• We use encryption at rest and in transit (TLS/HTTPS) to protect data.
  
  

• Gmail access tokens are stored securely in AWS Secrets Manager.
  
  

• By using Outmail, you consent to our data practices as outlined in the Privacy Policy.
  
  

7. Intellectual Property

• Outmail and its content, including branding, design, and software, are protected by copyright, trademark, and other laws.
  
  

• You may not copy, modify, distribute, or create derivative works without prior written consent from Outmail.
  
  

8. Service Availability and Modifications

• We strive to maintain reliable Services but do not guarantee uninterrupted availability.
  
  

• We reserve the right to modify, suspend, or discontinue any part of the Services at any time without liability.
  
  

9. Limitation of Liability

• Outmail is provided on an “AS IS” and “AS AVAILABLE” basis.
  
  

• To the maximum extent permitted by law, we disclaim liability for any indirect, incidental, or consequential damages.
  
  

• We are not responsible for:
  
  

  • Delivery failures due to Gmail or third-party providers.
    
    

  • Loss of data due to user error, improper configurations, or unsupported third-party integrations.
    
    

10. Termination

• We may suspend or terminate your account at any time if you:
  
  

  • Violate these Terms.
    
    

  • Use the Services unlawfully or harmfully.
    
    

• You may terminate your account at any time by contacting support@outmail.in.
  
  

• Upon termination, your right to use the Services will immediately cease.
  
  

11. Compliance with Laws

• You agree to use Outmail in compliance with all applicable laws and regulations in India.
  
  

• You are solely responsible for the legality of your outreach campaigns.
  
  

12. Indemnification

You agree to indemnify and hold harmless Outmail, its affiliates, employees, and partners from any claims, damages, or expenses arising from:

• Your misuse of the Services.
  
  

• Your violation of these Terms.
  
  

• Your violation of third-party rights (e.g., sending unauthorized emails).
  
  

13. Changes to Terms

We may update these Terms from time to time. If changes are significant, we will notify users via email or a notice on our website. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Insert City, India].

15. Contact Information

For questions regarding these Terms, please contact us at:

• Email: support@outmail.in
  
  

• Website: https://outmail.in
  
  

Compliance Summary

• Google API Services User Data Policy: Compliant
  
  

• DPDP Act (India, 2023): Compliant
  
  

• Stripe PCI-DSS Standards: Compliant
  
  

By using Outmail, you acknowledge that you have read, understood, and agree to these Terms and Conditions.